Support
Write to guidyapp.dev@gmail.com. Tell us which iPhone and iOS version you are on, which chapter you were in and what you were doing when it went wrong. Plain detail helps more than anything.
I keep freezing to death
Watch the flame gauge at the top left. Light a campfire (Pack → Craft) or get inside a hut before it runs low, and never stay wet: falling into water halves how long you last. The fur cloak you can craft in Chapter III makes a big difference.
The wolves won't leave me alone
Wolves hunt at night and keep away from fire. Stand by a campfire or hold a lit torch — they will circle, but they rarely dare to come close.
I fell through the ice
Thin ice cracks when you run. Walk across it slowly, or go around: there is thick, safe ice further west along the river. If you do fall in, swim straight for the bank and get to a fire.
I lost my progress
Progress lives on your device only. If you set up a new iPhone from an iCloud or computer backup, your progress comes with it. If the app was deleted without a backup, there is no copy anywhere else and we cannot recover it.
How do I start over?
On the title screen, open Settings → Erase all progress. You can also replay any chapter you have unlocked from the Chapters screen without erasing anything.